Sneakerslite, thanks you for your purchase from its shop. We hope we have met your expectations. However, if you are not completely satisfied with your purchase for any reason, you can return it to us for a full refund or exchange. Please see below for more information on our return policy.
If you wish to return / exchange an item or request a refund, please contact us by email firstname.lastname@example.org before returning your order and we will assist you in this process. Please note that not all refund requests will be approved, however we may have a compromise. In the event that customer service has approved your request, you will receive a confirmation email and you will get a Return Merchandise Authorization (RMA) number from this point on you will have 8 days to return your order to us. Please ensure that the item is in its original packaging *, unwashed, it must be in its original condition, as well as all documents, etc. You must * provide us with the tracking number, known as the tracking number. You must take into account that the shipping costs or postage will be at your expense to return your item to us. You must allow 7-10 business days for us to process your once we have received it and after that you will receive your full refund by your card or credit card company. Sneakerslite is not responsible for return packages that may be lost or stolen in transit. You must keep your proof of dispatch / receipt from the post office or tracking number.